A.    Roles and Responsibilities:
1.  Repair defective white goods items (ex. Refrigerators, washing machines, Air Conditions cookers…etc) according to the working instructions for technical center repairs.2.  Supports in the repair of the HA products (ex. Water dispensers, ….etc)3.  Control the consumption of the spare parts.4.  Maintain good relation with the supplier to timely resolve the pending cases.5.  Daily update the system for the work done.6.  Order the spare parts required for repairing the item according to the working instructions.7.  Preparing charge estimate for out of warranty and miss-use cases.8.  Prepare technical reports for defective items to be signed by the Senior White goods Technician.9.  Assure the implementation of the services SOPs in his daily activities10. Responsible to achieve the services KPIs of his area of work.B.    Profile:
-       Honesty / Integrity & Disciplined.-       Holding diploma degree in electronics or equivalent-       Minimum of 2 years’ experience in WG products repair preferably in authorized service centers.-       Age between 22 and 30 years with no health limitation.-       Hard working and team player.-       High ownership towards work-space.-       Customer oriented.
A.    Skills
-       White goods repair skill for all product range like the refrigerator, washing machines, cookers…etc-       Analytical and trouble-shooter.-       Very good computer skills especially Microsoft office applicationsB.    Capabilities
-       Communicate in Arabic and/or English Language-       Pleasant personality-       Self-starter.C.    Working hours
48 hours weekly not including the rest and pray hours with one day off.
eXtra was established in Saudi Arabia in 2003 by United Electronics Company (UEC). It offers all the leading international brands and stocks an extensive product range including TV, audio systems, computers, mobile phones and IT communications, cameras, home appliances and personal care products. Today, with +12 Million shoppers, eXtra is the destination for consumer goods and electronics and it is the most popular electronics store in the kingdom. eXtra have grown into 44 stores and 2 outlets across the Kingdom of Saudi Arabia and 3 stores in Oman and 2 stores in Bahrain and it is still growing.
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